Silver Paw Dog Reviews
Silver Paw Dog Customer Reviews (13)
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About Silverpawdog.com Popular Products and Services?
"Silverpawdog.com" offers a variety of products and services for pet owners. Two popular items include the Deluxe Dog Grooming Kit and the Quilted Dog Jacket With Built-In Harness.
The Deluxe Dog Grooming Kit is a comprehensive set that includes a deshedding brush, finger toothbrush, dog nail grinder, pet wipes, and pet hair roller. It also comes with a sleek pouch bag to store all pet essentials in one place. This kit is suitable for dogs of all sizes.
The Quilted Dog Jacket With Built-In Harness is unique for its all-year-round use and can withstand up to 100 washes. It is coated in a patented Silvershield™ fabric that helps eliminate odor from pets and keep the wet dog smell away. This product also features a metal loop fastener with a buckle and double D-rings to connect to a leash, as well as a zip opening for an easy on and off experience. It is adjustable and suitable for dogs of various sizes.
About Silverpawdog.com Prices and Cost?
At Silverpawdog.com, the Quilted Dog Jacket With Built-In Harness in Grey is priced at $49.99 USD. This jacket is unique for its all-year-round use and is good for up to 100 washes. It's coated in patented Silvershield™ fabric, which helps eliminate odor from pets and keep the wet dog smell away.
The Portable Dog Water Bottle With Charcoal Filter is available for $19.99 USD. Its innovative design enables pets to drink with ease by sliding off the closure to open the top, and then press the button to let the water out.
The Deluxe Dog Grooming Kit is priced at $49.99 USD. This kit includes a deshedding brush, finger toothbrush, dog nail grinder, pet wipes, and pet hair roller. To keep it all organized, a sleek pouch bag is included to store all your pets’ essentials.
The 5 Pack of Pet Wipes, totaling 500 wipes, is available for $29.99 USD.
Lastly, the New Milo Dog Bed is priced at $129.99 USD. This bed offers unparalleled comfort and support with human-grade foam from Canada. It's coated with Silvershield™ Technology to say goodbye to unpleasant odors and features ultra-soft galaxy velvet fabric for luxurious comfort and a peaceful sleep.
Silverpawdog.com Return Policy?
The Return Policy of Silver Paw is as follows:
- Exchanges need to be made within 30 days of receiving the item.
- A $10 charge will be applied to send out your new item(s).
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- The customer is responsible to pay for the return of the item(s).
- Once your return has been received and inspected, an email will be sent to notify you that the returned item(s) have been received, in addition to the approval or rejection of the refund.
- Once your item(s) have been approved for a refund, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, please allow for a few business days for it to appear on your statement.
- Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
The Shipping Policy of Silver Paw is as follows:
- All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- Silver Paw offers express 3-day shipping with rates based on your location (or free if your order qualifies).
- Silver Paw ships everywhere in Canada and the United States (including Alaska and Hawaii, but unfortunately not to Puerto Rico).
- Free express 3-day shipping is offered for orders over $100. Heavy items, or orders that exceed 3kg are not qualified to free shipping.
- When your order has shipped, you will receive an email notification which will include a tracking number you can use to check its status. Please allow up to 24 hours for the tracking information to become available.
- If you haven’t received your order within 4 days of receiving your shipping confirmation email, please contact support@silverpawdog.com with your name and order number. They will look into it for you.
How can I contact Silverpawdog.com customer service?
To get in touch with Silverpawdog.com customer service, an email can be sent to support@silverpawdog.com. Be sure to include any relevant information such as your order number or reason for contact. This is the primary method of communication for inquiries, returns, exchanges, and shipping concerns. Remember to keep all communication professional and concise to ensure a swift and effective response.
What are the customer reviews for Silverpawdog.com?
Reviews for Silverpawdog.com show a mixed response from customers. The website has an overall rating of 3.8 with 78% of the reviews being 5-star. Some customers have praised the quality of the products and the fast delivery. However, there are also complaints about the customer service and the return policy. Some customers have reported difficulty in navigating the website and a lack of clear instructions for returns. There are also mentions of a $10 restocking fee per item and customers having to pay for their own return label. Despite these issues, some customers have had positive experiences and have expressed satisfaction with their purchases.